Privacy Policy
Last updated: February 1, 2026
The Hotel Agents ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
Information We Collect
Personal Information: When you create an account, we collect your name, email address, and business information through our authentication provider (Clerk).
Hotel Data: Information you provide about your hotel properties, including descriptions, photos, pricing, and amenities.
Usage Data: We automatically collect information about how you interact with our services, including pages visited, features used, and analytics data.
Payment Information: Payment processing is handled by Stripe. We do not store your credit card information directly.
How We Use Your Information
We use the information we collect to:
- Provide and maintain our services
- Process your hotel data for distribution to AI assistants
- Send you important updates about our services
- Improve and optimize our platform
- Comply with legal obligations
Data Sharing
We share your hotel information with AI platforms (ChatGPT, Claude, Gemini) as part of our core service. We do not sell your personal information to third parties.
Data Security
We implement industry-standard security measures to protect your data, including encryption in transit and at rest, regular security audits, and access controls.
Your Rights
You have the right to access, update, or delete your personal information at any time through your dashboard or by contacting us.
Contact Us
For privacy-related inquiries, contact us at privacy@thehotelagents.com.